If the average American reads at an eighth-grade level, why do we expect employees to understand regulatory documents written at a level for college juniors (most are)? The main reason is risk avoidance. The other reason? Habit.
If the average American reads at an eighth-grade level, why do we expect employees to understand regulatory documents written at a level for college juniors (most are)? The main reason is risk avoidance. The other reason? Habit.